FAQ

FREQUENTLY ASKED QUESTIONS

1. What are the differences among Slip Silver, Slip Black, and Gold versions?

Answer: The primary difference lies in their color. Each variant is crafted from medical-grade stainless steel 304, with the distinct hues achieved through a specialized coating process.
 

2. What are the dimensions and weight of the Slip straw?
Answer: The Slip straw measures 82.39 mm in length and has a diameter of 8.40 mm. It weighs approximately 27 grams, combining portability with durability.
 

3. How do I use the Slip?
Answer: Using the Slip is straightforward: Depress the Plunger. Scoop your desired amount of Cacao. Release the Plunger to secure the Cacao. Inhale through the top of the Plunger for a seamless experience.
 

4. Is it possible to purchase a Slip without the Slip logo?
Answer: Currently, all Slip products feature our signature logo. However, we are excited to announce that personal engraving options will be available soon for a more personalized touch.
 

5. Does the Slip come with a pouch?
Answer: The pouch is sold separately. It's crafted from high-quality Italian leather, handmade to ensure a perfect fit for your Slip.
 

6. Do you offer international shipping?
Answer: Yes, we proudly offer international shipping. We have optimized our shipping rates to be more affordable. Please note that delivery times for international orders may vary.
 

7. How can I use a promo code?
Answer: To use your promo code, simply enter it on the Cart or Checkout Page of our website.
 

8. Is express shipping available?
Answer: We offer express shipping through DHL International. Delivery typically takes 3-4 days, but we recommend checking our Shipping Policy for detailed information.
 

9. Where is your cacao sourced from?
Answer: Our premium cacao is sourced directly from Colombia, known for its rich and high-quality cacao beans.